How Valkyrie works.
Everything you need to know before connecting your Stripe account. No surprises, no fine print.
Three steps, fully automated after setup.
Connect
You authorize Valkyrie to read your Stripe account via OAuth. This takes about 60 seconds. We never move money, create charges, or change any settings, we only read your payment data.
Analyze
We scan your last 90 days of charges and classify every failed payment into three buckets: what Stripe already recovered on its own, what is genuinely recoverable with outreach, and what is unresolvable. You see all three numbers clearly.
Recover
For payments classified as recoverable, we send branded emails to your customers asking them to update their card. When a customer updates their card and the charge succeeds, we log it as a recovery. You pay 25% of what lands back in your account, after a 7-day hold.
Exactly what we access.
What we read
- Your recent charges and their outcomes
- Failed payment details and decline reasons
- Customer contact information for outreach
- Subscription and invoice status
What we never access
- Your full card numbers or CVV codes
- Your bank account or payout details
- Your Stripe account settings or API keys
- Any ability to create charges or move money
You can verify this yourself. After connecting, go to your Stripe dashboard, click Settings, then Connected accounts, and you will see exactly what permissions Valkyrie has been granted.
How we know what we actually recovered.
This is the part most recovery tools gloss over. When a failed payment eventually succeeds, there are two possible reasons: Stripe retried the same card automatically and it worked, or the customer updated their card after receiving our outreach email and the new card succeeded. We only count the second case as a Valkyrie recovery and only bill for that. If Stripe would have recovered it anyway through its own Smart Retries, we do not charge you for it. We determine this by checking whether the successful charge used a different payment method than the one that originally failed. Same card succeeding later means Stripe did the work. Different card means we did. This distinction is shown clearly on your dashboard for every single transaction.
Exactly how and when you get charged.
When a recovery is confirmed
We detect a successful charge on a previously failed invoice using a new payment method. This gets logged as a recovery in your dashboard immediately.
The 7-day hold
We wait 7 days before billing you for any recovery. This protects you against edge cases like chargebacks or disputes that appear shortly after a card is updated. If a recovery is reversed within 7 days, we remove it from your bill.
The invoice
After the 7-day hold clears, we charge your card on file 25% of the recovered amount. You receive an itemized invoice showing exactly which recoveries are included, the amount recovered, the date, and the fee charged. Nothing is ever bundled or hidden.
Your data and how to leave.
Cancel any time
There are no contracts, no minimum terms, and no cancellation fees. You can disconnect Valkyrie from your Stripe account at any time from your Stripe dashboard under Settings, Connected accounts. Once disconnected, we stop all recovery activity immediately.
What happens to your data
When you cancel, your merchant record and scan history are retained for 90 days in case you want to reconnect. After 90 days, or immediately on written request, we permanently delete all data associated with your account including scan results, recovery logs, and customer contact information we accessed on your behalf.
Request deletion
To request immediate data deletion, email hello@valkyriemrr.com with the subject line Data deletion request and your Stripe account email. We will confirm deletion within 5 business days.
Still have questions?
Email Bruce directly at hello@valkyriemrr.com, questions about how the attribution works, whether Valkyrie is right for your business, or anything else.
hello@valkyriemrr.comReady to see your real number?
Free analysis. No card required. You only pay when we recover.
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